Frequently asked questions

Choose Heritage Tartan for a traditional palette, Evergreen & Gold for tonal greens, or Champagne & Ivory for a lighter look. Contents and sizes are listed beside each option.

Availability is shown beside each product. A “Coming soon” button means that collection is still in preparation. An enabled “Add to bag” button means the selected item is available to order. Please check the delivery information before paying.

Choose 12, 24 or 36 baubles, presented in one, two or three white window boxes. Heritage and Evergreen each include one separate bow per box. Champagne has no bow. Irish Glass uses its own gift presentation.

Each set follows its listed mix. Heritage includes two matte and two shiny tartan baubles per box, plus two smooth, two faceted and two crosshatched burgundy baubles. Relative sizes and finishes are described on each collection; no unverified measurements are stated.

Heritage offers four extra burgundy bows for €12. Evergreen offers six smaller green baubles for €12.95, without gold baubles or a bow. These extras are separate from the main 12, 24 and 36-bauble choices. There is currently no Champagne add-on.

Individual is selected when the collection opens. Use the plus and minus controls to choose any available designs and quantities. For a three-piece collection, choose any three, including repeated designs where stock allows. The complete six includes one of each design. Your selected names, quantities and available photographs appear in the selection summary and bag.

Each Irish glass bauble has an individual white box. The trio is presented in a green cardboard gift box; the complete six in a premium white magnetic gift box. Standard Republic of Ireland delivery is included with the trio and six. Christmas decorating sets use white window presentation boxes.

The Irish glass baubles are mouth-blown and hand-cut in Waterford City by The Irish Handmade Glass Company. Stillness products are made in Ireland by We Make Good. Our other Christmas decorations are sourced from selected suppliers and brought together by Ingle & Evergreen; those decorating sets are not described as Irish-made or handmade.

Product galleries include existing product photographs and edited presentation images. For Irish Glass, the original photograph is available alongside the gift-box and styled tree views so you can check the actual piece. Christmas lifestyle illustrations are styling ideas. The listed contents describe what is supplied; trees, lights and styling props are not included. The trio presentation is an example; your chosen three designs are supplied.

Republic of Ireland delivery €8.95. Free standard delivery on orders of €95 or more after discounts. For standard, non-personalised goods, you can notify us of cancellation within 14 days of receipt and then have a further 14 days to return them. Contact us with any delivery or returns question, or before ordering for a particular arrival date.

Choose the Green Stillness Box (€78.90), Premium Stillness Box (€149), or the available individual candle, soap and eye masks. Gift-box eye-mask colours may vary; individual masks have a colour selector. Add a personal gift message and use the recipient’s address at checkout. Gift parcels are prepared without prices or a receipt inside.

Add an original short poem to a gift from any collection for €59.99. It is individually typewritten, signed by the poet and presented in a 13 × 18 cm frame. Share your brief now or after ordering. Please allow approximately 7 additional days after the complete brief before your whole order is dispatched. One commission per order; five weekly commissions.